Free Software! What a day and age we live in!

There are a TON of marketing SaaS’s out there, but all pale in comparison to the ever-growing suite of free options Hubspot has to offer.¬† In this blog, we discuss my favorite free options Hubspot has to offer.

Before we get started, sign up for Hubspot and follow along 

  • Yes, it’s an affiliate link, click it and help keep the lights on here ūüôā

Hubspot Sales Hub / Free CRM

My favorite!

Hubspot CRMLearn About it: https://www.hubspot.com/products/crm

Sign Up: https://www.hubspot.com/products/get-started

I love the CRM because it’s forever free – and there are no upsells. Sure, you can add things like email sequences and advanced reporting, but you can add and organize unlimited contacts, companies and deals. It’s fully customizable, meaning, you can create deal stages that match your pipeline and run financial reports to better understand how much your pipeline is worth. Connect the CRM with your email and automatically log every interaction with your leads without having to manually enter conversations ever again. The system automatically pulls in company information like location, contact information, annual revenue( yes thats¬†right), number of employees and more.¬† This is all gathered from your leads company email – so you don’t have to manually enter company information ever again.

Let’s talk about integrations! My Favorite lead generation tool for growing prospecting databases:

Connect it with third-party integrations and supercharge your sales system. My favorite integration is Hunter.io which generates prospects from any business website and saves them directly to the CRM. Hunter.io is free for up to 100 requests every month – meaning you can prospect 100 companies every month, for free.

Check the integration out: https://help.hunter.io/integrate-hunter/hubspot-integration 

My favorite feature: The FREE chatbot!

Ever see the chat feature on a website and wish you could have it – but you just don’t have the time or dedicated staff necessary to manage this feature? Well, Hubspot’s solved that problem with their new free chatbot feature. You can custom tailor the questions and responses without having to know¬†any advanced programming.¬† The best part is, (besides being free) is that it sends the contact information gathered in the conversation to your CRM¬†so your sales team can follow up when they are done with lunch.Hubspot Free Chatbot Feature

Learn more about the Chatbot: https://www.hubspot.com/products/crm/chatbot-builder

Here are all the CRM free features:

  • Contact management
  • Contact & company insights
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Reporting dashboard
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned Snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing

What’s the catch you ask? Well, Hubspots¬†Marketing Platform is priced based on the number of contacts you have in your CRM. So, Hubspot makes it super easy and user-friendly to build your database but will charge you for it after you fall in love and want to upgrade to the marketing platform. Think of their CRM as their gateway drug.

Hubspot Sales Hub

The CRM is the database and whereas the Sales Hub is everything necessary to engage with the database.  This includes sending email sequences, documents, tasks, scheduling meetings, making calls etc. Make sense?

My favorite¬†is probably the document feature. Hubspot allows the user to upload a PDF, send it and track engagement metrics like time on page, open rate, click rate, and the overall success of the sales documents.¬† Now you can know if your¬†leads are opening the case studies you’ve sent them, or opened your project portfolio. And yes, this feature is free!

Hubspot Document Feature

Check out the document feature: https://www.hubspot.com/products/sales/document-tracking  
Learn more about the sales hub: https://www.hubspot.com/products/sales
Check out all the features and pricing: https://www.hubspot.com/pricing/sales

Here are all the free Sales features:

  • Gmail and Outlook integration
  • Contact management
  • Contact & company insights
  • Company records
  • Deals
  • Tasks
  • Email scheduling
  • Email tracking & notifications
  • Email templates
  • Documents
  • Calling
  • Meeting scheduling
  • Canned snippets
  • Reporting dashboards
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots

Hubspot Service Hub

According to Hubspot, this is for advanced customer service teams. The Service Hub is a customer service software package to help connect with customers, exceed their expectations, and automate processes. It’s like a CRM, but instead of managing sales deals, your managing your most important asset – your current customers.

Hubspot Service Hub Free

60% of consumers have stopped doing business with a brand due to a poor customer service experience.
Source: Microsoft State of Global Customer Service Report, 2016

B2B customers with high customer engagement scores achieve 50% higher revenue/sales.
Source: Gallup’s Guide to Customer Centricity Report, 2016

Learn more about the Service Hub: https://www.hubspot.com/products/service
Check out all the features and pricing: https://www.hubspot.com/pricing/service

Here are all the free Service features:

  • Ticketing
  • Custom support form fields
  • Live chat
  • Conversational bots
  • Conversations inbox
  • Email templates
  • Email & chat to ticket
  • Canned snippets
  • Reporting dashboards
  • Calling
  • Meeting scheduling
  • Team email